Archive for the 'Customer Satisfaction Survey' Category

10 Ways To Gauge Customer Satisfaction

Your customers are the blood that keep your company’s heart pumping and running for which a single bad rep could give it seizure. And the last thing you ...
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Customer Satisfaction Survey
By Kelvin Stiles
May 17 2018

Negative Feedback: How To Handle The Inevitable Criticism?

In the world of business, negative customer feedback is a given. There is no way to avoid it, but there is a positive aspect to this. Believe ...
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Customer Satisfaction Survey
By Kelvin Stiles
Aug 2 2016

10 Basic Rules For Maximizing Customer Survey Feedback

Every company wants to provide amazing customer experiences, only a few manage to actually achieve this goal. The reason for this lack of success is the improper use ...
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Customer Satisfaction Survey
By Kelvin Stiles
Jul 25 2016

Can We Retain Our Customers By Conducting Customer Satisfaction Surveys?

Customer satisfaction surveys. I’m sure you’ve heard of them so many times by now that the original intent and purpose behind it has been lost to the annals ...
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Customer Satisfaction Survey
By Kelvin Stiles
Sep 10 2015

Demystifying Customer Psychology – For More Satisfying Surveys

Believe it or not, how you frame and word your surveys has a phenomenal effect on how likely it is to attract insightful feedback. That means your survey ...
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Customer Satisfaction Survey
By Kelvin Stiles
Aug 13 2015

How To Grow A Loyal Customer Base Using Online Surveys?

It is said that 25% to 40% of the total revenues of a business come from returning customers, a fact that has not gone unnoticed by firms. Its ...
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Customer Satisfaction Survey
By Kelvin Stiles
Jun 12 2015