Customer Dissatisfaction Feedback

This section allows you to preview your template. You have selected a Customer Dissatisfaction Feedback. Click on "Continue to Edit" button to add/edit this survey questionnaire. If you think you need to select a different template, you can do so by selecting a new survey template type from the drop-down list.

Win/Loss Business Lost Survey

Who was involved in the key selection process

What business needs led you to decide to buy this product/service?


What are the primary factors that informed your buying decision (please select all that apply)

How many vendors other than us did you consider for this product/service?

Which vendor provided the best solution to your needs?


Which vendor did you select?


Where did our product/service fall short?

What strengths of our competitors made you chose them over us?


What features were missing in our product/service that made you choose our competitor over us?


How likely are you to:


 Very likelySomewhat likelyNeutralSomewhat unlikelyVery Unlikely
Buy from us in the future?
Recommend our products/services to others.
Recommend our company to others.

How does our company compare with other companies providing the same products and services:

On a scale of 1-10, with 10 being the best, how would you rate us on the following attributes?


 1234567810
Customer service experience
Timely service
Quality of the product
Proposal
PresentationRow 6
Sales team capabilities

Would you like to give us some suggestions/advice for improvement?


General Information

Please give your Details

Please share it on your favorite social networks. Click any of the icons below to share the template!

Upgrade your package plan!

Upgrade No Thanks
Contact Us Now!
  • Contact Us Now
  • Chat Us Now