SurveyCrest's services are bundled in convenient packages. Customer will be charged monthly with frequency of 1 monthly, 6 monthly or 12 monthly depending on the frequency Customer has chosen.
Billing Frequency (Monthly) - Customer will be billed monthly.
Billing Frequency (6 Months) - Customer will be charged lump sum of 6 months. This will occur every 6 months.
Billing Frequency (12 Months) - Customer will be charged lump sum of 12 months. This will occur every 12 months.
At any given time, Customer may choose to stop using SurveyCrest.com services at their will by following the Refund Policy.
When you are creating a survey, you have the choice of selecting one of the following questions in the ranking category:
5 Points: The 5 points raking questions can be used when you want the participant or user to rate products or services from poor to excellent.
10 Points: The 10 points ranking can be used when you need to get a detailed answer. These scales are mostly utilized when you want to know the depth of feeling of the participant.
Net Promoter Score: Net Promoter Score* or “NPS” is a metric commonly used by companies in customer loyalty research. The metric is based on customer answers to the question: “How likely is it that you would recommend [company name] to a friend or colleague?”
Star Rating: This option can be used for questions where you want to know how the customer rates your product or services.
Order Ranking: The order ranking option is used for questions which have answers that need to be arranged from good to bad or vice versa. For example, if you have a number of products that have similar functions, you can ask your customer to rank them according to their performance.
Multiple Star Rating: This option can be used from the ranking questions type when you want to compare products that have similar functionalities.
You can customize all four (finish, next, previous and submit) buttons from the launch or personalize survey page. Scroll down on the personalize page, find the Button Text section and customize the four buttons according to your preference.
Once you have created the questions and sections for your survey on the survey editor, you can manage and organize each of them. At the top right bar of the survey editor, click the four-sided-arrow icon and you will be redirected to a page where you can easily change the order of your questions or sections.
Survey Editor, all you need to do is click on the small pencil icon right beneath your section title.
Displays the score within the quiz score message
Displays the total number of questions within the quiz score message
Displays the total number of questions answered correctly within the quiz score message
Displays the total number of questions answered incorrectly within the quiz score message
Follow these steps to add a logo to your survey/poll
Step 1: Click on Launch Survey once you have entered the questions for your survey
Step 2: Under personalize survey, you can either upload a logo or enter a logo URL address
Step 3: Next, choose your logo position from left, center or right
You also have the option of including a hyperlink to your logo which will take your customer to the mentioned URL when they click on the image.
Here is how you can easily move several surveys into a folder:
Step 1: Once you are on the dashboard, you will see an ‘All Surveys/Polls’ drop down menu. Click on the folder where you had previously placed the surveys and click manage.
Step 2: After you have been redirected to the new page, click organize and you will be presented with the surveys/polls in that folder. Select the ones you want to move and select the folder where you want to place them from the option below and click ‘move’.
You have now moved several surveys from one folder to the next.
Step 1: Go to Launch on your survey and click on personalize page
Step 2: Under the Thank You content box, there is “Custom Field” which is used to handle custom variables.
Step 3: The custom field can be used to over-ride or pass a predefined variable or information according to your preference.
By transferring a survey or poll, you will be giving the individual the full right over it. However, the ‘copy’ option will only help in copying the structure of the questionnaire to the other user.
If you want to transfer or copy the rights of a survey or poll to another user, follow these steps
Business card hopes to provide an easy way to make printable business cards. Once you're done creating your custom business card design, simply click the "Download Card PDF" button, and a PDF document will be created of your printable business cards. Unlike other free business card software, our Business Card Maker allows you to make business cards online.
Steps to make your business cards:
1. Login to your account at SurveyCrest.com. On the Dashboard click on the survey/poll/form you want to create business card. Go to Launch> Publish> Business Card.
2. Enter the information you wish to include on your business cards.
3. Before you download you may be able to see preview of that business card by click on preview button. After preview it show you “Download Card PDF” button.
You can use the response comment field to add or edit comments
for each of the responses that you have received. Go to analyze and click on response
to access this feature.
You can search your respondent data using browser OS, city, country or custom data fields by simply entering the values and clicking on the fetch data button.
To add logic to disqualify respondents:To add logic to disqualify respondents:
1. Add a Multiple OR Single Choice question to the survey.
2. Click on “Skip/Disqualify Logic” link in bottom of page.