SurveyCrest's services are bundled in convenient packages. Customers will be charged monthly with the frequency of Monthly, 6 Month or 12 Months (Annual) depending on the frequency Customer has chosen.
Billing Frequency (Monthly) - Customer will be billed monthly.
Billing Frequency (6 Months) - Customer will be charged a lump sum of 6 months. This will occur every 6 months.
Billing Frequency (12 Months) - Customer will be charged a lump sum of 12 months. This will occur every 12 months.
When you are creating a survey, you have the choice of selecting one of the following questions in the ranking category:
1. 5 points
2. 10 points
3. Net Promoter Score
5. Order Ranking
6. Star Rating
7. Multiple Star Rating
5 Points: The 5 points ranking questions can be used when you want the participant or user to rate products or services from poor to excellent.
10 Points: The 10 points ranking can be used when you need to get a detailed answer. These scales are mostly utilized when you want to know the depth of the feeling of the participant.
Net Promoter Score: Net Promoter Score* or “NPS” is a metric commonly used by companies in customer loyalty research. The metric is based on customer answers to the question: “How likely is it that you would recommend [company name] to a friend or colleague?”
Slider: The slider questions can be used when you want the participant or user to rate products or services from poor to excellent. User can define their range style b/w two numbers.
Order Ranking: The order ranking option is used for questions that have answers that need to be arranged from good to bad or vice versa. For example, if you have some products that have similar functions, you can ask your customers to rank them according to their performance.
Star Rating: This option can be used for questions where you want to know how the customer rates your product or services.
Multiple Star Rating: This option can be used from the ranking questions type when you want to compare products that have similar functionalities.
The text that appears on all of the buttons within the survey, poll etc can be modified at your choosing.
Buttons that can be customized include: Finish, Previous, Next, Submit.
To change the text of the navigation buttons at the bottom of your survey go to survey "Theme & Settings" page & click the "Customize" Tab.
Respondent's can use these buttons to navigate through a survey, poll etc.Previous : Allows the respondent to go back to the previous page to review or edit their response.
The order sections and questions appear in your survey can directly impact the responses you gather.To make placement or arrange questions in order you just need to drag and drop that question from section to section or within the section.You can even give order to sections in same way.Click the "Organize" link in top area of survey editor page.
Section Titles and Section Descriptions are text fields that are available to add topic headings and descriptions to each section of your survey or service.
To add a section description in each section. Click on "Add Description" label of that section area.
Displays the score within the quiz score message
Displays the total number of questions within the quiz score message
Displays the total number of questions answered correctly within the quiz score message
Displays the total number of questions answered incorrectly within the quiz score message
Follow these steps to add a logo to your survey/poll
Step 1: Click on Launch Survey > Settings once you have entered the questions for your survey
Step 2: Under Logo & Theme, click on logo image which shows you file manager where you can either upload a logo or enter a logo URL address.
Step 3: Next, choose your logo position from left, center or right
You also have the option of including a hyperlink to your logo
which will take your customer to the mentioned URL when they click on the image.
Here is how you can easily move several surveys into a folder:
Step 1: Once you are on the dashboard, you will see an ‘Filter By Folder’ drop down menu on mouse over, click "Manage" option.
Step 2: After you have been redirected to folder page list ,click on "Create New Folder", a popup will open where you can define folder name & finally click Save button.
You have now moved several surveys from one folder to the next.
Step 1: Go to Launch on your survey and click on settings page
Step 2: Under the custom survey url, there is “Custom Field” which is used to handle custom variables.
Step 3: The custom field can be used to over-ride or pass a predefined
variable or information according to your preference.
By transferring a survey,poll,form or quiz, you will be giving the individual the full right over it. However, the ‘copy’ option will only help in copying the structure of the questionnaire to the other user.
If you want to transfer or copy the rights of a survey,poll,form or quiz to another user, follow these stepsStep 1: Go to your dashboard
Business card hopes to provide an easy way to make printable business cards. Once you're done creating your custom business card design, simply click the "Download Card PDF" button, and a PDF document will be created of your printable business cards. Unlike other free business card software, our Business Card Maker allows you to make business cards online.
Steps to make your business cards:
1. Login to your account at SurveyCrest.com. On the Dashboard click on the survey/poll/form/quiz you want to create business card. Go to Launch > Publish > Business Card.
2. Enter the information you wish to include on your business cards.
3. Before you download you may be able to see preview of that business card by click on preview button. After preview it show you “Download Card PDF” button.
You can use the response comment field to add or edit comments
for each of the responses that you have received. Go to analyze and click on response
to access this feature.
You can search your respondent data using Browser OS, City, Country, IP Address or Custom data fields by simply entering the values and clicking on the fetch data
To add logic to disqualify respondents:To add logic to disqualify respondents:
1. Add a Multiple OR Single Choice question to the survey.
2. Click on “Page Logic” link in bottom of page.