Hotel Guest Room Survey

Hotel Guest Room Survey

1. Which room type did you choose for your stay?
2. Was the condition of the room & furnishings satisfactory?
3. Are you fully satisfied with the cleanliness and condition of bedding?
4. Please rate your experience on the following:
 ExcellentVery goodGoodFairBad
Comfort of mattress
Comfort of the pillows
Condition and function of drapes
5. How did you find the overall operation of our air conditioning/heating system?
6. How was the lighting in the guest room?
7. Did you face any problems while accessing our Internet service?
8. Did you face any difficulty using the function & features of telephone(s)?
9. Did you find the workspace in the room comfortable?
10. Please rate your experience on the following:
 ExcellentVery goodGoodFairPoor
Bathroom cleanliness
Physical condition of bathroom
Selection & quality of bath amenities
Lighting in bathroom
Towels and bath robe material
11. During your stay did you experience any problems?
12. If yes, please elaborate.
13. We would appreciate any suggestions you might have as we continue to improve our hotel and its services.
14. General comments
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