1. Have you used our room service during your stay at our hotel?
2. If yes, how promptly the food was delieverd?
3. How did you find the attitude of our room service staff?
4. Was your food delivered to you accurately?
5. How was the food quality?
6. What importance do you place on the food presentation of room service order?
7. What item(s) would you like to see on a room service menu?
8. Do you think we have enough items in our mini-bar?
9. We would appreciate any suggestions you might have as we continue to improve our room service department and our hotel.
10. Please rate your overall room service experience.