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1. Please provide the following information
3. According to your judgment, in what way have the patients satisfaction ratings changed over the past 6 months?
4. How important is it for patients to be content with the services offered by your hospital?
5. Are employees in your hospital specifically asked to maintain patient satisfaction standards?
6. How frequently do you pursue the patient satisfaction standards in your organization?
7. What methods do you use to track patient satisfaction?
8. What is the main reason for improving your customer satisfaction standards throughout your organization?
9. Do you think that patient satisfaction has a direct relationship with the performance of the staff of your hospital?