1. Which medical center did you go to have your blood tested?
2. Was the staff helpful in explaining the procedure?
3. How satisfied were you with the hygiene of the medical center?
4. How did you find the phlebotomist?
5. Before the test, did the phlebotomist use an antiseptic swab?
6. After the test, did the phlebotomist dispose the needle off safely?
7. After the test, did the phlebotomist use an antiseptic swab to stop blood flow?
8. Were you satisfied with the billing procedure?
9. Please state anything that we can do to improve the service.