Categories: Online Survey

Measuring Wellness: Why Mental Health Surveys Are a Business Essential in 2025

With burnout becoming a norm in every other company, employers are dealing with an epidemic where employees are suffering mental health problems that need immediate intervention.

According to Forbes, two-thirds of employees cite job burnout, and employers are beside themselves, struggling to find the root cause and taking the right actions to prevent the younger generation from leaving their jobs.

But what is the best way to find out what’s wrong? A survey! Sometimes, a simple tool can give you the most powerful outcomes. With a mental health survey designed specifically for your employees, you can learn how your employees are doing, what problems they face, and what they think can be done to fix them.

If you’re trying to shake things up and improve workplace culture, let’s learn why you must have mental health surveys in 2025 and how SurveyCrest can help you!

What Is The Purpose of Mental Health Surveys in Companies?

The National Alliance on Mental Illness conducted a poll in January 2025 focused on full-time employees from different industries. Here are the alarming key findings:

  • Employees were visibly showing discomfort in admitting that they are struggling with their mental health. They resorted to using words like ‘burnout, stress, and overwhelm.
  • 1 in 4 employees have considered quitting their jobs due to mental health concerns, and 7% of them actually quit because of similar challenges.
  • Almost 25% of respondents had no idea if their employer offers mental health care benefits or any employee assistance programs for better mental health, including flexible working models.
  • 3 in 4 workers feel more comfortable sharing about their physical illnesses, while 6 in 10 respondents feel that they can share about their mental health challenges.

These findings clearly suggest that employees are:

  • Shy or uncomfortable talking about mental health challenges
  • Likely to quit due to mental health concerns
  • Have no proper awareness of mental health care benefits

The situation is dire, and employers should intervene first to understand the problems and provide solutions. This is precisely why mental health surveys are crucial.

Here are some purposes they serve:

    • Learn About Workplace Stressors

With targeted questions in your surveys, you can inquire about what troubles your employees when they come to work. The survey allows employers to differentiate between individual factors, such as personal issues, and systemic factors, such as poor management.

During COVID, many organizations began using mental health surveys to better understand these stressors — helping them recognize how changing work conditions, isolation, or uncertainty affected employee wellbeing.

Once the factors are identified, you can dig deeper with leading questions and direct answers. For example, you can ask if the workload or lack of resources is the reason for unnecessary stress.

    • Evaluate Current Systems

Businesses often have policies and systems that already care for employee mental health, but they might not be as effective as intended. A survey can test employee awareness of these policies and systems and whether or not they find them effective in maintaining good mental health.

    • Improve Employee Retention

The newer generation is quick to leave if the workplace is toxic or has too many stressors. This results in high employee turnover, which can impact the stability of any business. Therefore, nipping the bud can help employers resolve employee retention problems.

    • Track Progress Of Healthcare Initiatives

Businesses that already have functional healthcare initiatives can use mental health surveys to track their progress. However, it may be difficult to judge whether your programs are working.

    • Competitive Talent Edge

In 2025, talent is not just looking for a good paycheck; they are also searching for purpose, empathy, and workplaces that prioritize their well-being. So when companies share their initiatives on mental health, they advertise themselves to employees. The surveys can add a competitive edge, showing employees you care enough to ask and fix.

    • ESG Reporting

Even the Investors and stakeholders are paying close attention to Environmental, Social, and Governance (ESG) practices. Mental health is fast becoming a key metric under the “Social” category. Surveys help you gather measurable data that can be included in ESG reporting, signaling to the market that you are serious about sustainable workforce practices.

    • Minimize Litigation Risks

Ignoring mental health is risky business. Employees not feeling supported can lead to burnout claims, workplace quarrels, and even legal challenges. Surveys can be your act as first line of defense, showing that you’re proactively identifying the risks and addressing them before they become a legal concern.

Why Are Mental Health Surveys Essential?

    1. Better Job Performance

When employees feel heard and supported, their performance naturally improves. A simple survey can help you learn what to change, even if it’s small changes, such as adjusting workloads or adding flexible working models.

    2. Decrease in Absenteeism

If your employees take too many sick days or arrive late, these surveys can help you catch the root cause early on. This way, you can support your employees before they become more serious problems.

    3. High Employee Satisfaction

Employee satisfaction is crucial. Every employee wants to be appreciated and valued at their workplace. You can act on the results by running these mental health surveys and building a happier and more satisfied workforce that engages happily.

    4. Strengthens Team Work

Teams that feel safe talking about their stress or challenges end up working better together. But it is surveys that open that door, helping people trust each other more and collaborate instead of burning out in silence.

    5. Identify and Highlight Demographic Disparities

Not everyone struggles in the same way. Younger employees might be dealing with burnout, while parents may be stressed about balancing home and work. With a survey, you can see these differences and map out a support plan that actually fits.

    6. Boost Creativity

Burnout kills ideas. Employees who feel lighter and supported are more likely to think creatively and share fresh ideas. Surveys can highlight all the stress points holding employees back, and fixing them can keep the creative juices flowing.

How To Use The Data Collected

Performing surveys is not enough; what you do with the collected data matters most. This is why taking the right actions influenced by the data you receive is essential.

Here are some ways you can use the data to improve the mental health of your employees.

    • Train managers

Surveys often show that employees don’t feel comfortable opening up to their managers, and sometimes it is simply because managers don’t really know what to say. Use the results from the data to train your managers.

They should be able to:

  • Check in with empathy
  • Spot early signs of burnout
  • Have honest conversations about mental health

    • Make Policy Changes

If the survey screams “too many late-night emails” or “back-to-back meetings,” then you need to fix your policies. Set clear boundaries for after-work hours and cut down on unnecessary meetings. These changes alone can relieve your employees’ stress.

    • Develop Targeted Plans

Not every employee faces the same issues. One department may be constantly overworked, while the others may have concerns and no appreciation. So, instead of rolling out blanket fixes, use your data to create focused plans where they’re needed most.

    • Close Gaps

You’d be surprised how many employees don’t even know what mental health resources they already have. Plan awareness activities and tell your employees about the company’s mental health resources.

    • Implement Feedback Mechanism

Don’t just collect answers and disappear. Share what you learned, be open about what’s changing, and check in again later.

    • Integrate Data With Business Metrics

Use your survey insights alongside business metrics to show the bigger impact. When leaders see the numbers align with human stories, it becomes much easier to keep mental health high on the priority list.

How To Design An Effective Mental Health Survey?

You don’t just “design” a mental health survey; it’s way more than typing up a bunch of questions.

If you want employees to be honest and give you feedback you can use, the survey has to feel safe, simple, and meaningful to them. We suggest designing a survey that’s qualitative and quantitative so you can get short and detailed answers. Here’s how you can do that:

    1. Keep It Anonymous

People won’t open up if they feel like their answers can be traced back to them. Make anonymity crystal clear. The safer they feel, the more honest the responses will be.

    2. Ask Clear, Simple Questions

Skip the jargon. Your questions should be easy to read and answer quickly. Instead of “How would you rate your psychological safety in this workplace?” you could ask, “Do you feel comfortable speaking up about challenges at work?”

    3. Balance Multiple-Choice With Open-Ended

Multiple-choice questions give quick data, but open-ended questions let employees explain the “why” behind their answers, allowing for more detailed answers.

    4. Focus on Key Areas

Don’t ask everything under the sun. Stick to the areas that matter most: workload, support from managers, flexibility, awareness of resources, and overall stress levels. A shorter, focused survey will get more honest responses than a 30-minute marathon.

    5. Pilot Test Is Essential

Try the survey with a small group first. Their feedback will tell you if your questions are too vague, personal, or confusing. Fix those issues before sending it to the whole company.

    6. Be Transparent About Next Steps

Employees will want to know: “What happens with my answers?” So be upfront and let them know their feedback will be reviewed and used.

Essential Questions To Include In Employee Mental Health Survey

General Well-Being

  • On a scale of 1–10, how would you rate your overall mental well-being at work right now?
  • Do you often feel stressed, anxious, or overwhelmed during your workday?
  • What is one thing at work that helps you feel positive or supported?

Workload & Stress

  • Is your workload manageable within your working hours?
  • What’s the most significant source of stress in your day-to-day role?
  • Do you have the resources and tools you need to do your job well?

Support From Managers & Team

  • Do you feel comfortable discussing challenges with your manager?
  • When you’re struggling, do you feel your team has your back?
  • Is there anything your manager could do differently to better support your well-being?

Work-Life Balance

  • Can you maintain a healthy balance between work and personal life?
  • Are you able to disconnect from work after hours?
  • Would more flexible arrangements (like remote work or hybrid work) improve your well-being?

Awareness & Access to Resources

  • Are you aware of the mental health resources or benefits offered by the company? If yes, do you find them easy to access and helpful?
  • What additional support would you like to see offered?

Psychological Safety & Culture

  • Do you feel safe sharing honest opinions at work without fear of judgment?
  • Have you ever avoided speaking up about a mental health challenge because of how it might be perceived?
  • Do you feel the company culture encourages openness around well-being?

Open-Ended Questions

  • What change could the company make that would improve your mental well-being?
  • Is there anything else you’d like leadership to know about your experience at work?

Conclusion

Times are changing, and mental health is a topic of discussion at every table. It is no longer a nice-to-have but a business essential. If your employees struggle with burnout, stress, and disengagement, that can lead to serious concerns.

A well-designed mental health survey is simple but a potent tool that companies can use to really understand what their employees are going through.

Asking the right questions and then acting on the feedback can show your employees that you care for them and can build a culture that makes them feel safe. With SurveyCrest, you can design a wellness survey that’s simple, effective, and truly centered around your team’s needs.

Kelvin Stiles

Kelvin Stiles is a tech enthusiast and works as a marketing consultant at SurveyCrest – FREE online survey software and publishing tools for academic and business use. He is also an avid blogger and a comic book fanatic.

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