Customer satisfaction surveys. I’m sure you’ve heard of them so many times by now that the original intent and purpose behind it has been lost to the annals ...

For brick and mortar run businesses to mobile app developers, there’s no arguing the value of customer feedback. And by feedback we mean the kind that makes you ...

Believe it or not, how you frame and word your surveys has a phenomenal effect on how likely it is to attract insightful feedback. That means your survey ...

It is the questions we ask ourselves that make us strive to reach solutions and advance our interests. Be it in science, history, technology, mathematics and ...

It is said that 25% to 40% of the total revenues of a business come from returning customers, a fact that has not gone unnoticed by firms. Its ...

Marketing involves reaching a goal – the goal of attracting new and old customers to buy into your products and services. Marketing is also the means ...